Effective Date: February 9, 2025

These Terms of Service (“Terms”) govern your access to and use of the Qodex Media website (the “Site”), any related digital services, and any information, text, graphics, or other materials available through the Site (collectively, the “Services”). By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Site or Services.

1. Acceptance of Terms

1.1 Agreement: By accessing, browsing, or using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy and any additional policies or guidelines posted on our Site.

1.2 Modifications: We reserve the right to modify these Terms at any time. Updated Terms will be posted on the Site with a new “Effective Date.” Your continued use of the Site or Services after such changes constitutes your acceptance of the revised Terms.

2. Description of Services

2.1 Digital Agency Services: Qodex Media is a digital agency specializing in website design, digital marketing, search engine optimization, social media management, and related services. We create, develop, and maintain websites and digital solutions for our clients.

2.2 Access and Use: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Site solely for personal and internal business purposes. You agree not to use the Site or Services for any unlawful or unauthorized purpose.

3. User Accounts and Responsibilities

3.1 Account Registration: In order to access certain features or request services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as needed.

3.2 Account Security: You are responsible for safeguarding your account credentials. You agree to notify us immediately of any unauthorized use or breach of security related to your account. We are not liable for any loss or damage resulting from your failure to comply with this obligation.

3.3 Prohibited Conduct: You agree not to:

• Violate any applicable laws or regulations;
• Infringe on any intellectual property or proprietary rights;
• Transmit viruses, malware, or harmful code;
• Attempt to disrupt the normal functioning of our Site or Services;
• Engage in any activity that interferes with or disrupts the Services.

4. Intellectual Property

4.1 Ownership: All content, design, graphics, text, logos, images, and software provided on the Site are the property of Qodex Media or our licensors and are protected by copyright, trademark, and other intellectual property laws.

4.2 Limited License: Subject to these Terms, we grant you a limited license to access and view the content solely for your personal or internal business use. You may not reproduce, distribute, modify, or create derivative works from any part of our content without our express written permission.

4.3 User-Generated Content: Should you submit or post content on our Site (such as comments or inquiries), you grant Qodex Media a non-exclusive, royalty-free, worldwide license to use, display, reproduce, modify, and distribute that content for purposes related to the operation of the Site and promotion of our Services.

5. Service Fees and Payment

5.1 Fees: Certain Services offered by Qodex Media may require payment. All fees and charges will be clearly communicated prior to your acceptance of a service order. By purchasing our Services, you agree to pay all applicable fees.

5.2 Payment Terms: Payment is due at the time of service unless otherwise agreed upon in writing. Failure to pay may result in suspension or termination of access to our Services.

5.3 Refunds: Refunds, if any, will be provided at our sole discretion according to our refund policy, which is incorporated by reference into these Terms.

6. Disclaimers and Limitation of Liability

6.1 Disclaimer of Warranties:

• Our Services are provided “as is” and “as available” without any warranties of any kind, either express or implied.
• Qodex Media does not warrant that the Site or Services will be uninterrupted, error-free, or secure.

6.2 Limitation of Liability:

• In no event shall Qodex Media be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues arising out of or in connection with your use of the Site or Services.
• Our total aggregate liability, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount paid by you for the Services giving rise to the claim.

6.3 Indemnification: You agree to indemnify, defend, and hold harmless Qodex Media and its affiliates, officers, agents, and employees from any claim, demand, liability, loss, or expense (including reasonable attorneys’ fees) arising out of your breach of these Terms or your use of the Site or Services.

7. Termination

7.1 Termination by You: You may terminate your use of the Site or Services at any time by ceasing to access the Site.

7.2 Termination by Qodex Media: We may suspend or terminate your access to the Site or Services, without notice, for any violation of these Terms or for any conduct that we believe, in our sole discretion, may harm Qodex Media, our users, or third parties.

7.3 Effect of Termination: Upon termination, all licenses and rights granted to you under these Terms will immediately cease, and you must promptly delete any content or materials obtained from the Site.

8. Governing Law and Dispute Resolution

8.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of Uganda, without regard to its conflict of laws principles.

9. General Provisions

9.1 Entire Agreement: These Terms, together with any additional guidelines or policies published on the Site, constitute the entire agreement between you and Qodex Media regarding your use of the Site and Services.

9.2 Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

9.3 Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

9.4 Contact Information: For any questions or concerns regarding these Terms, please contact us at:

Qodex Media
Email: [email protected]